Air India Express, the low-cost arm of the state-owned Air India, plans to add new routes to destinations like Kuwait, Doha, Bahrain and Dammam in the Middle East and Phuket in Thailnad.2:30 PM on March 06
Air India would do well to do a traffic volume study for these routes and find out how many Indian travellers fly to these destinations. And also what are the existing airlines operating on those routes,their various services with their quality levels, and airlines' inflight and ground officials treatment and behaviour toward passengers, so that if its own labour does not want to compete in these terms on these low cost routes,AI shd.not proceed with this idea and find its image being further tarred.
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