From correspondents in Delhi, India, 09:52 PM IST

Sage Software India announced today its new Sage Accpac Integrated Suite with the availability of version 5.5 of its award-winning Sage Accpac ERP business management system. The new suite configuration integrates out-of-box ERP with Sage CRM, a leading customer relationship management application. The new Sage Accpac Integrated Suite also provides analytical dashboards in Sage Accpac ERP 5.5 and offers a FREE bundled pack of Insight Business Intelligence tool (Author and Viewer).

“With the launch Sage Accpac Integrated suite we will be addressing the critical front-to-back office integration that takes small and mid sized businesses to the next level of business process automation. Sage Accpac will also significantly enhance the end user experience by introducing ‘easy to use’ business analytics which can transform business efficiencies in this segment,“ said Thomas Abraham, Managing Director, Sage Software India (P) Ltd.

New Sage Accpac Integrated Suite— Analytical Dashboards Now Included, Insight Business Intelligence Tool bundled and out-of-box integration available with CRM

Sage Accpac ERP 5.5 comes integrated with SageCRM, an easy-to-use, quick-to-deploy Customer Relationship Management solution comprising Sales, Marketing and Customer Service Automation.

The Suite combines the benefits of ERP and CRM to deliver integrated front and back office business processes. This facilitates improved decision making by providing insight into what is happening within the business, enhances collaboration between customer-facing and back office workers and helps to improve customer relationships by providing one complete and consistent view of the customer.

Also supporting an extended view of the enterprise is version 5.5’s new dashboard feature. The dashboards provide easily accessed snapshots of the business that help managers better analyze, predict, and manage business performance. Key performance indicators, such as age of accounts, are instantly available, providing alerts that can be turned into actions through collections, payables and other tasks, resulting in potential cost and cash flow improvements.

In addition to dashboards, version 5.5 provides significant usability enhancements throughout the system, including a new Account Rollup feature that supports automatic account consolidation in the general ledger, new multicurrency revaluation options, and streamlined processes for managing job tracking.

Simplification—In Product

With Sage Accpac ERP 5.5 product delivery has been simplified . The functionality from 10 Sage Accpac Options products is now bundled in, including additional languages, GL Security, inquiry features, and Lot Tracking with Serialized Inventory, among others.

Support—New Sage Accpac Online Community

As part of the new Sage Accpac Extended Enterprise Suite launch, the new Sage Accpac Online Community, at www.sageaccpac.com/community, provides peer-to-peer online support alternatives for users, as well as fostering better communication, a stronger connection, and a sense of community between Sage Accpac users, business partners, and Sage Software.

Some of the key features and benefits of the new Sage Accpac Online Community are:

• A new forum, and various weblogs (blog) designed with helpful features, up-to-date product information, tips and tricks, and Independent Software Vendors (ISVs) information to improve the customer experience;
• Un-gated Knowledgebase content, so site visitors will no longer be required to login to benefit from the solutions in the Sage Accpac Knowledgebase. This makes it easy for current and potential new customers to see what’s new and interesting with Sage Accpac.
• Centralized online support tools for easy accessibility (incl. Knowledgebase, Forums, Chat, Blogs, and the Business Partner locator).
• Knowledgeable, dedicated Customer Support Technicians monitoring and participating in the forums and online chat rooms on a full-time basis.

Source: Press Release Distribution via India PRwire