From correspondents in Kerala, India, 07:00 PM IST

Maldivian, the national airline of Maldives, has gone live with IBS’ new-generation Passenger Service System, aiRES in the Software as a Service (SaaS) mode. The solution will help the airline manage its passenger reservations, inventory control, fares & ticketing, and departure control functions.

Maldivian has chosen IBS’ solution for its cost-effectiveness, optimum fit, short implementation time and flexible features that include Web Distribution, GDS, and Credit Card payment gateways. Through its open architecture, aiRES will enable Maldivian to broaden its customer service offering by integrating it with its distribution channels.

Maldivian operates scheduled flights both to domestic destinations as well as to the regional destination, Trivandrum in India and is looking to add more such destinations such as Colombo, Sri Lanka in November 2008 to boost tourism to the island nation and more importantly to provide greater convenience for the locals traveling abroad. aiRES provides the airline the rich functionality and the flexible and scalable architecture required to help address its growth needs and the business agility to adapt to the requirements of a changing and competitive market. The SaaS (hosted) version of the new-generation system allows Maldivian to utilize the complete functionality of the system to improve customer experience, in a very cost-effective manner, being required to pay on a transaction basis. This is especially significant at a time when rising costs driven by fuel prices, are driving airlines to look for effective ways to reduce operational costs in other areas.

According to Ahmed Zuhair, Director Commercial at Maldivian; “as the company is making every step in all directions to expand and enhance operations within the domestic and the regional sectors, it became absolutely necessary for the airline to invest in a reservation system that would not only full fill all the requirements of the airlines reservations today but also acquire a system that can grow with the airline and would actually facilitate to improve future service delivery efficiently”.

According to V K Mathews, Chairman & CEO IBS Group, “Our vision at IBS, has been to provide transformational business solutions for the air transportation industry and we have not been afraid to push the envelop of change, despite industry skepticism and misgivings. That we have succeeded in conceiving, developing and successfully delivering a completely integrated new-generation system to handle this complex business process underscores our commitment to provide airlines with new-generation solutions that cater to all their business and operational needs. We are delighted that Maldivian has chosen our Passenger Services System and joined the growing number of airlines looking to move away from the current legacy systems and opt for new-generation technology to help remain competitive in dynamically evolving markets.”

Source: Press Release Distribution via India PRwire