From correspondents in Haryana, India, 03:07 PM IST

Drishti-Soft Solutions, a leading provider of communications solutions, announces the launch of an innovative communications suite for contact centers and enterprises. After the huge success of its flagship product DACX Contact Center Suite that has made Drishti a market leader, Drishti has launched a cutting-edge communications solution – DACX Ameyo.

DACX Ameyo is an all-in-one communication suite for enterprises offering next-generation information and communications management capabilities including ACD, IP-PBX, CTI, IVR, Predictive dialer, Voice Logger, Presence, Unified Messaging and Reporting. It provides elegant communication flows with application integration and collaboration capabilities across multiple media (Voice, Video, Chat, SMS, E-mail).

It has been designed with a view to offer innovative business packages, on Hosted (SaaS), On-Premise and hybrid models, as per specific business needs for different verticals such as Telecom, BFSI, Healthcare, Travel and Hospitality. They can pick-n-choose the best package in terms of price-performance proposition and add on more capabilities as they grow.

Some of the benefits that DACX Ameyo offers to businesses are -
• Ability to better meet changing business requirements
• Telco-grade reliability in software with distributed architecture
• Lower hardware and technology investments
• Ability to leverage existing applications and infrastructure
• Ability to integrate with communication infrastructure (telephony/data network) and business applications (CRM, HRMS, MIS, CMS) to build composite applications that can be administered and managed centrally
• Flexible business offerings for On-premise, Distributed sites, as well as hosted (SaaS) setups.

DACX Ameyo has already been recognized with technology awards such as IP Contact Center Technology Pioneer Award 2008 and Member's Choice Award 2008. It has been successfully powering business processes at Motilal Oswal Securities Limited (a leading financial advisory firm), Damas (a global brand in jewellery) and many other reputed organizations.
For more information, visit www.dacxameyo.com.

Source: Press Release Distribution via India PRwire