From correspondents in Delhi, India, 10:06 PM IST

Teleperformance, the global leader in outsourced contact centers, today announced the launch of a new center in Jaipur to handle growing demand for its services. As the company’s third center in India, Teleperformance Jaipur became fully operational in the second week of July.

Teleperformance’s Jaipur center has the potential to significantly grow the capabilities and manpower of the company’s India operations. Teleperrformance expects to hire local talent to meet growing customer needs and touch full capacity by 2010. Currently, the center has a number of employees working on expanded business solutions for existing Teleperformance clients. The new contact center will provide both general support and advanced technical help desk services to a variety of Teleperformance clients via traditional voice calling, e-mail, and web chat.

“We are pleased with the launch of the new center. Teleperformance continues to experience consistent growth in India, despite today’s economic environment, allowing us to expand our hiring here in India as we meet the needs of our domestic and global clients. We expect to have over 8,000 employees in India by 2010, making India a significant operation centre for Teleperformance,” said Sanjay Mehta, Managing Director of Teleperformance India.

Teleperformance in India now serves both domestic and global clients from Jaipur and its existing outsourcing contact centers in Gurgaon and Indore. The Jaipur center will be an integral part of Teleperformance’s worldwide network of over 250 contact centers that leverage leading-edge technologies and high quality agents to deliver outstanding support to over 1,000 clients globally.

“The addition of the Jaipur center extends our commitment to offer our clients multiple solutions for improving their businesses in locations throughout India and globally,” notes Dominic Dato, Executive Chairman of TeleperformanceUSA.

“The combination of offshore and domestic callcenters is part of our strategy to provide our clients with a full suite of business solutions to serve their needs in the best way possible. We are thrilled to expand that trend with our strong desire and commitment to building our business in India,” added Brent Welch, CEO of TeleperformanceUSA.

Since the company’s inception in 1978, Teleperformance has increased its revenue every year.

Source: Press Release Distribution via India PRwire